Free standard delivery on orders over £39
Need to get in touch?
Just use the help widget to send a message to the team.
Customer service opening hours:
Monday to Wednesday 9am to 9pm
Thursday 9am to 8pm
Thursday to Sunday 9am until 6pm
Secure payment - our systems are protected with bank-grade security. Your payment is safe with us.
All our plants and accessories are delivered by our Patch drivers. Your plants won't get lost in the post.
All our plants are hand-delivered to ensure they keep their quality. If you need advice, just get in touch - we’ll be your personal plant gurus as long as you need us. We also won’t quibble about returns: if something’s up, tell us within 30 days of delivery* — we’ll sort it. (*It's three days for Christmas trees. See Returns page for full T&Cs).